POLICIES, TERMS AND CONDITIONS OF ONLINE SALES
Welcome to Elijah Slocum. We post these terms and conditions to assist your understanding of our policies. Please read carefully and if you have any questions, comments or concerns, please contact us at contact@elijahslocum.com. Thank you.
SHIPPING
Please review each of your item’s listing and description carefully.
If the item’s listing includes a shipping price, the item will be shipped by UPS, FedEx or USPS. It first will be packaged professionally, then shipped promptly by standard shipping, fully insured. Once the item is boxed and ready to ship, an email will be sent to the you, confirming the carrier and the tracking number. No further shipping charges will be assessed unless you require additional services, such as expedited or international shipping.
If the item’s listing does not have a shipping price, the item can be available for pick up by you or your representative. For safety reasons, we cannot assist in loading or securing the item upon the occasion of your or your representative’s pickup.
The costs of shipping are based upon your location and specifications. Should you need assistance in designating a carrier, Elijah Slocum has partnerships with the world’s best shipping providers to facilitate safe, professional and fully insured delivery to you, anywhere in the U.S. and throughout the world. We are happy to acquire an appropriate quote for you and to assist with the entire process. You can pay a 3rd party directly, once you have selected that party and process.
Our assurance to you: Elijah Slocum makes every effort to have all goods promptly and safely packed and to utilize the safest shipping method that ensures the lowest cost necessary to get the item to you, the customer.
Returns and Cancellations:
Non-custom items may be cancelled for a full refund if the item has not been shipped. No item may be cancelled if it has been placed in the hands of a shipping agent. No return may be made on an item that has been shipped.
Custom items: Elijah Slocum does not accept cancellations on any custom order after 48 hours of the order being placed. No returns are accepted on custom orders.